Terms and Conditions

1. The use of Lintasarta Marketplace is subject to the terms and conditions (“T&C”) provided herein. By accessing and using Service Portal, the User agrees to be bound by this T&C and any modifications and amendments, amendments for as long as it uses the Service Portal. Modifications and amendments may be posted by Lintasarta on Service Portal from time to time.

2. In order to access the Service Portal, the User shall have taken all measures required by Lintasarta for registration to the Service Portal and has an account in Service Portal. Users who have not registered must immediately stop using the Service Portal, and Lintasarta reserves the right to terminate the User’s ability to access the Service Portal in its sole discretion and shall not be responsible for any liabilities or losses arising from such access or termination.

3. The Customer agrees that Lintasarta may modify and amend this T&C at any time without providing notice to the Customer. Unless explicitly stated otherwise, any new service introduced by Lintasarta, shall be subject to this T&C. All such notices are hereby incorporated by reference into the T&C. The Customer is responsible for regularly reviewing Lintasarta T&C posted on Service Portal. By continuing to use Service Portal, the Customer is deemed to have agreed to be bound by any modifications and amendments to this T&C.

4. “Customer” shall mean any user that has take all measures required by Lintasarta for registration of Service Portal and has account in Service Portal.

5. “User” shall mean any legal entity or individual accessing or seeking to access the Service Portal.

6. “Lintasarta” shall mean PT Aplikanusa Lintasarta and “Lintasarta Group” shall mean any subsidiary or affiliates of Lintasarta.

7. “Services” shall mean the information and communication technology products in cloud service provided and made available to the Customer by Lintasarta and Services Partners.

8. “Lintasarta Marketplace” is a brand owned by Lintasarta.

9. The Service Portal is an aggregator platform where services are cataloged, marketed, fulfilled/provisioned, billed, monitored, and other functions are made available.

10. “Services Partners” shall mean third party cloud service providers, affiliates, and partners and/or independent software vendors.

1. Information on Service Portal may be changed or updated without notice to the Customer. Lintasarta may also make improvements and/or changes to Service Portal at any time without notice to the Customer.

2. Service Portal may not be available on all devices which connect to the Internet. The Customer assumes all responsibility for sourcing and using the equipment and software necessary for the Customer to access Service Portal and assumes all risk associated therewith.

3. Service Portal may not be available to be accessed from all regions and countries of the world. Lintasarta reserves the right, in its sole discretion, to limit or terminate the Customer’s ability to access Service Portal from certain regions or countries, and the Customer assumes all risk associated in accessing the Services and Service Portal from any given region or country of the world.

4. Lintasarta reserves the right to limit or prohibit the Customer’s entry into Service Portal in its sole discretion and shall not be responsible for any liabilities or losses arising from such limitation or prohibition.

5. Where the Service Portal expressly permits the Customer to make configurations to the Services, the Customer may make those configuration changes. The Customer shall not otherwise make changes or configurations without the prior approval of Lintasarta.

6. Service Portal uses security standards as required by the Indonesian government and based on the prevailing law.

1. The Customer agrees to use Service Portal only for lawful purposes and in accordance with this T&C.

2. The Customer agrees to notify Lintasarta immediately of any unauthorized use or any other breach of security of Service Portal. Lintasarta cannot and will not be liable for any loss or damage arising from the Customer’s failure to comply with this provision.

3. The Customer agrees to abide by all applicable local, region, national and international laws and regulations and is solely responsible for all acts or omissions that occur under the Customer’s usage, including the content of the Customer’s communication through Service Portal. Recognizing the global nature of the Internet, the Customer agrees to comply with all local rules regarding online conduct. Specifically, the Customer agrees to comply with all applicable laws regarding on-line communication in the country in which the Customer resides.

4. The Customer may not use Service Portal in any manner that could damage, disable, overburden, or impair the Service Portal (or the network(s) connected to Service Portal) or interfere with any other party’s use and enjoyment of Lintasarta Service of the Portal. The Customer may not attempt to gain unauthorized access to the Service Portal, computer systems or networks connected to Service Portal, through hacking, password mining or any other means. The Customer may not obtain or attempt to obtain any materials or information through any means not intentionally made available through Service Portal.

1. Without limiting anything herein contained, Lintasarta reserves the right to terminate and restrict the Customer’s access to Service Portal at any time without notice and for any reason.

2. In addition to any termination and restriction rights Lintasarta may have under this T&C, Lintasarta may terminate the Customer’s access to Service Portal without notice and in its own discretion in the occurrence of the following:

   1. The Customer is in material violate any notice posted from time to time on Service Portal, any applicable law, rule or regulation relating to the use of the Lintasarta Service; or

   2. Any law, regulation, or governmental action renders all or any portion of the Service Portal (or the Customer’s use of the Service) unlawful or impracticable; or

   3. The Customer’s use of Service Portal impairs or threatens to impair the integrity or functionality of Lintasarta network in any manner;

   4. If Lintasarta believes that the Customer has violated or acted inconsistently with the letter or spirit of this T&C; or.

   5. Customer is late to make payments for the Services and Lintasarta shall not be liable for any losses or risks incurred by the Customer and arising from terminating and limiting access to the Service Portal as a result.

3. The Customer agrees that Lintasarta shall not be liable to the Customer or any third- party for any termination and restriction of the Customer’s access to Service Portal.

1. Lintasarta makes no warranty that the Service Portal will meet the Customer’s requirements or that the Service Portal availability will be secure, timely, uninterrupted, free from errors, or that any data, content, information, software, or other materials will be accessible through the Service Portal. The Customer is responsible for implementing procedures and systematics to meet the Customer’s needs for input and data output accuracy. All use of Service Portal is at the Customer’s own risk and the Customer is solely responsible for all damages and losses resulting therefrom.

2. Service Portal is not intended for “mission critical” circumstances and is provided on an “as is,” “where is” and “as available” basis, without warranties of any kind, express or implied, including, but not limited to warranties of title, quiet enjoyment, non-infringement or implied warranties of merchantability or fitness for a particular purpose.

3. To the maximum extent permitted by applicable law, Lintasarta disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title and non-infringement with respect to Service Portal and transactions performed through the service or on the Internet generally. Lintasarta makes no representations or warranties as to the quality of the call or any connection to or any transmission over the Internet.

4. To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall Lintasarta be not liable for any direct, indirect, incidental, special or consequential damages, damages for loss of profits (even if Lintasarta has been advised of the possibility of such damages or even if such damage is foreseeable), that result from the use of or the inability to use Service Portal any changes to Service Portal and unauthorised access to or alteration of the Customer’s transmissions or data, any communication, transmission, material or data sent or received or not sent or received, or any transactions entered into through Service Portal or arising in connection with the fraudulent or unlawful acts of any third party.

5. The Customer specifically agrees that Lintasarta is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights.

6. If the Customer is dissatisfied with Service Portal, the materials available on or through the Lintasarta Service and/or Service Portal, or with the provisions of this T&C, the Customer agrees that the Customer’s sole and exclusive remedy is to discontinue using Service Portal or any of Lintasarta other products and services.

7. Lintasarta will take reasonable measures to maintain the privacy and security of all private information provided by the Customer to Service Portal, but third parties (such as hackers) may breach or attempt to breach Lintasarta security measures or may gain unauthorised access to Lintasarta database or other equipment containing the Customer’s information. The Customer agrees that Lintasarta shall not be liable for damages of any sort, whether arising under contract, tort, or otherwise, with respect to any breach of security of Service Portal or any other company equipment or user information.

8. Lintasarta shall not be liable for any direct or indirect losses suffered by Customer in connection with the use and use of the Services purchased by Customer through Service Portal. Any complaints relating to the Service will be escalated to the Service Partner.

1. The customers agrees to indemnify, defend and hold harmless Lintasarta, its officers, directors, employees, agents, resellers, shareholders, licensors, suppliers, and third-party information providers for the service and all losses, expenses, damages, and expenses, including attorney’s fees, resulting from any violation by the Customer of this T&C or asserted by any third party due to or arising out of the Customer’s use of or conduct on Service Portal.

1. Service Portal may contain links to third party websites (“Linked Websites”) and include advertisements. The Customer agrees that Linked Websites and advertisements are necessary for Lintasarta to provide Service. Lintasarta shall not be responsible if the Linked Websites are not working appropriately. Lintasarta has no control over such Linked Websites and shall not be responsible for the contents of any Linked Websites, including without limitation any link contained in a Linked Websites and does not endorse any content, advertising, products, or other materials on or available from such Service Portal or resources. The Customer is responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Websites, and for taking precaution to ensure that whatever the Customer selects for his use is free of viruses, worms, Trojan horses and other items of a destructive nature.

2. Any dealings with third parties (including advertisers) over the Linked Websites or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, is solely between the Customer and the advertiser, merchant or other third party. The Customer agrees that Lintasarta shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such Linked Website, Service Portal or resource. The purchase of any product or service by the Customer from a merchant from a Linked Websites is a transaction solely between the Customer and that merchant, and any question or dispute that the Customer may have regarding any such product or service should be addressed directly to the responsible merchant. Lintasarta has no responsibility or liability for any merchant or the Customer’s relationship with such merchant.

1. Lintasarta reserves the right to disclose any personal information about the Customer or the Customer’s use of Lintasarta Service and without the Customer’s prior permission ONLY IF Lintasarta in good faith, believes that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Lintasarta or its affiliated company; (3) enforce this T&C; or (4) act to protect the interests of its members or others.

2. Any non-personal information or material sent to Lintasarta by the Customer willgenerally NOT be treated as confidential.

1. Lintasarta Marketplace, all images, text, graphics, logos, sound, programs and any other material (“Content”) found on Lintasarta Marketplace are protected by trademark, copyright, or other intellectual property laws and international treaties. Any commercial use by the Customer of Lintasarta Cloudeka and associated intellectual property rights and Content found on Lintasarta Marketplace is strictly prohibited, without Lintasarta express and prior written consent. Any reproduction or redistribution of the Service, and Content found on Lintasarta Marketplace, not in accordance with the T&C herein is expressly prohibited by law, and may result in severe civil and criminal penalties.

2. Elements of Lintasarta Marketplace, including its design and layout are protected by trade dress and other laws and may not be copied or imitated in whole or in part.

3. No logo, graphic, sound or image used in connection with the Lintasarta Marketplace may be copied or retransmitted unless expressly permitted by Lintasarta.

4. Lintasarta reserves all rights in its corporate names, service marks, logos, trade names, trademarks, website, Lintasarta Marketplace and domain names (collectively “Marks”) and nothing in this T&C grants the Customer the license to use such Marks.

5. Additionally, other marks which appear on this service portalsite may be marks of third parties that are not affiliated with Lintasarta. Lintasarta and the Lintasarta Group do not control or endorse the content of third party websites.

1. Customer database

   1. For the proper and intended purposes of Service Portal and use of Lintasarta Service provided by Lintasarta concerning the Service Portal, the Customer must first register and open an account in Service Portal. In doing so, Lintasarta may collect, store and use the following information:

      1. Customer’s Name

      2. Email address

      3. Company Address

      4. Password Min. 8 Characters

      5. NPWP number

      6. SIUP number

      7. Upload NPWP

      8. Upload SIUP

      All the information collected shall be stored in a database known as the Customer Database.

   2. The Customer’s personal information will be used for the following purposes:

      1. to administer Service Portal;

      2. to administer the Customer’s registered account;

      3. to personalize the Customer’s browsing experience on Service Portal;

      4. to enable the Customer to use Services provided in Service Portal;

      5. to forward official statements and invoices to the Customer;

      6. to collect payment(s) from the Customer;

      7. to send the Customer non-marketing commercial notifications as well as e-mails;

      8. to send the Customer newsletters about the products or Lintasarta Services that the Customer has specifically requested;

      9. to manage enquiries and complaints made by or about the Customer regarding this website;

      10. to keep this website secure and to prevent fraud; and

      11. or any other reasons we deem fit, so long as it does not contravene any laws of Indonesia.

   3. Lintasarta will use and share the Customer’s personal information within the Lintasarta Group and other third parties for the use and purpose of the Service Portal. Third parties may include the vendors and courier services, that may be directly involved in the transactions necessary for the purchase and delivery of goods.

   4. Except as expressly provided in this T&C, we will not divulge the Customer’s personal information to unrelated third parties. We will ensure that Lintasarta Marketplace strictly follows the provisions of the Minister of Telecomunication and Information Regulation No. 20 of 2016 regarding Personal Data Protection and all applicable regulation in Indonesia.

1. Lintasarta employs the following measures to protect the Customer’s personal information: (a) access to the Customer’s account/personal information will only be accessible via the Customer’s personal password; (b) Lintasarta utilizes professional internet security protection software and other related products to protect against unauthorized access by third parties to the Customer’s personal information.

1. Every Customer identifier is defined by user ID (email address) upon sign up and registration. Unless otherwise agreed, Lintasarta shall only accept the Customer’s official corporate email address for this registration purpose.

2. In order to transact and purchase, the Customer is required to complete full registration, meaning that all mandatory fields must be filled in during the registration process.*

3. *Full registration – means all the mandatory fields must be filled in.

4. The Customer is solely responsible for securing the credentials and administration rights of its accounts on Lintasarta Marketplace.

5. Customer shall only allowed to login into Service Portal on one device.

6. All registered Customers shall be bound by this T&C which is governed by the laws of Indonesia.

1. Will be regulated in provision which are an inseparable from the T&C. Before doing payment, customers need to agree the TnC for payments to represents PKS and NDA.

1. Will be regulated in provision which are an inseparable from the T&C.

1. The Customer’s contact for customer service and support in relation to Lintasarta Cloudeka and the Services is Lintasarta Customer Care, through a ticketing mechanism in the Service Portal

2. Lintasarta Customer Care’s business hours are 24 (twenty four) hours/ 7 (seven) days a week (Jakarta Time) with the resolution time in accordance with each SLA of the Services.

3. The Customer may contact Lintasarta Customer Care via e-mail at support@Lintasarta.co.id, telephone +6221-75034556 or online self service via Service Portal.

4. Lintasarta has no obligation to provide maintenance or support of Service Portal itself.

1. This T&C is governed by the laws of Indonesia, The governing language of this terms and conditions and the correspondences shall be in Bahasa Indonesia and in English. The Indonesian version shall prevail in the event that there are contradiction and differences on the interpretation of the provision in this terms and conditions. without reference to conflict of laws principles. Any dispute between the Customer and Lintasarta regarding this T&C will be subject to the exclusive jurisdiction of the courts located in Indonesia and the Customer expressly waive all defences to jurisdiction. The Customer agrees that Lintasarta Marketplace shall, for the purpose of determining jurisdiction and applicable law, be deemed to have originated and been provided by Lintasarta in and from Indonesia.

2. This T&C contain the entire understanding between the parties hereto with respect to Lintasarta Marketplace, and supersedes all previous oral or written agreements or understandings between the Customer and Lintasarta, and no advice or information, whether oral or written, obtained by the Customer from this Service Portal (whether before or after the date the Customer accepts this T&C) shall create any obligation or warranty on the part of Lintasarta not expressly stated herein. The Customer may also be subject to additional terms and conditions that may apply when the Customer uses the Lintasarta Service or any other services offered by Lintasarta Group, third-party content or third-party software. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this T&C.

3. Lintasarta’ performance of this T&C is subject to existing laws and legal process, and nothing contained in this T&C is in derogation of Lintasarta right and obligation to comply with governmental, court and law enforcement requests or requirements relating to the Lintasarta’s use of Service Portal or information provided to or gathered by Lintasarta with respect to such use.

4. If any provision of this T&C is held invalid, the remainder of this T&C will continue in full force and effect, and if any provision(s) of the T&C is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. This T&C shall not be construed against any party as the principal drafts person hereof. A printed version of this T&C and of any notice given in electronic form shall be admissible in judicial or administrative proceedings.

5. Lintasarta failure to insist upon or enforce strict performance of any provision of this T&C shall not be construed as a waiver of any provision or right unless acknowledged and agreed to by Lintasarta in writing.

6. Notices to the Customer shall not be modified, except by an express modification by Lintasarta as described herein and may be made via either email or regular mail or by displaying notices or links to notices to the Customer generally on the Service Portal.

7. Lintasarta reserves the right to amend any of the provisions of this T&C from time to time. Amendments will be effective immediately upon notification on Service Portal. The Customer’s continued use of Service Portal and participation in the Service will represent an agreement by the Customer to be bound by this T&C as amended.

8. The Customer may not assert any claim against Lintasarta in connection with Service Portal.

9. Lintasarta may assign its rights and duties under this T&C to any party at any time without notice to the Customer and this T&C shall be binding upon and inure to the benefit of each party’s respective permitted successors and assignees.

10. The Customer is also required to refer to and comply with (1) Lintasarta Privacy Policy; (2) Lintasarta commercial terms ; and (3) other subsequent agreement in relation to The Services, which uploaded in the Service Portal or available during subscribing to the Services in the Service Portal.

Should the Customer have any inquiries regarding Service Portal or the Services, kindly send an email to support@lintasarta.co.id or via the methods prescribed in clause XVI above.